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The Patient Access Representative will be responsible for arranging for efficient and accurate collection of information for orderly registration of pediatric, adult and geriatric patients. Collects and distributes patient information, billing information and collection information. Makes patients and families aware of hospital policies and procedures. The duties of this position require the exercise of courtesy in speaking with patients, families and others to maintain sound community relations.
Six months clerical or customer service experience, preferably in a hospital or medical office.
Collections experience in a medical setting.
Excellent communication and strong customer service skills.
Working knowledge and ability to perform accurately and efficiently on computer.
Typing skills of 30 wpm.
The days vary.
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Northside Hospital is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, sex, color or national origin in its employment practices.